Delivery & Returns

Shipping & Returns
After the launch of each batch of Microfarm Kits & Seasonal Bundles, we get busy making your kit. As they are made to order so we have as little waste as possible. The making process takes 1-3 weeks and we keep you up to date along the way. We use UPS for the larger items and Royal Mail Signed for all other deliveries.  When your order is ready to be dispatched, we'll send you an email with confirmation details on fulfilment .
Shipping times
We only ship to the UK curently and orders will be dispatched first class so expect your delivery 1-2 days later. You'll get an email and/or text message from UPS / Royal Mail with your tracking details.
Returns

We spend months designing new products for each Season to make it the best it can be, working collaboratively with our growing community along the way. Together we work with our suppliers to make sure all our kits have the least impact on the planet. Hopefully, that means you'll have a kit that you love, however if for any reason you'd like to return your kit, we accept returns within 28 days of delivery. Please see our returns policy below for more information. Our address for returns is: Teeny Greeny Ltd, 5 Nibbs Terrace, Holt, Trowbridge, Wiltshire, BA14 6RX. United Kingdom. 

Refunds

If you would like to return your kit, we can offer a refund if it is returned either in un-opened & un-used condition, in it's original packaging. You will need to return your jacket to us within 28 days of it arriving with you. Your return would need to be fully tracked, and tracking details sent to us at feedme@teenygreeny.co.uk including your reason for refund, order number and full name.

If you would like to return your kit after use then please send all componants that you have left witin 28 days of your kit arriving with you. Your return would need to be fully tracked, and tracking details sent to us at feedme@teenygreeny.co.uk inclduing your reason for refund, order number and full name along with photos of each growing step you made to allow success when using our kit.

What happens to my returned order?

Kits and bundles that are returned to us in perfect condition will be offered to anyone that missed out on the Seasons kit or bundle, one by one.

The Small Print

As a small business we are not able to cover the cost of returns postage so we ask you to send it back using tracked postage. Once a returned kit is back and checked over, refunds will be made within 1-3 days. Once we receive your return, we will inspect the kit to make sure it hasn’t been used and every step was taken to have complete growing success. If for any reason your return did not meet our standards, we would contact you directly via email. Just so you know - this has never happened, but we've got to put the small print somewhere.